Question 1

What is the role of an Aging Life Care Manager?

Accepted Answer

An Aging Life Care Manager is educated and trained to assist older adults and their families with challenges such as housing, home care services, medical management, and legal and financial issues. An Aging Life Care Manager acts as a liaison between the client, family and other professionals while providing a client-centered approach to care coordination.

Question 2

When should I hire an Aging Life Care Manager?

Accepted Answer

If you are caring for a family member in another state and need a local advocate
If you are worried about who will manage your loved ones care if the decision maker gets ill or passes away
Individuals with little or no family support
If there are multiple medical, mental health and enviormental challenges
If there are family dynamics in which not all members are on the same page leading to conflict and confusion 
You are overwhelmed and confused about what resources are available in your area
Your loved one has been bouncing in and out of the hospital
You want to start saving money and start planning the aging journey

Question 3

Why should I invest in an Aging Life Care Manager?

Accepted Answer

An Aging Life Care Manager can provide peace of mind for families who live far away. An Aging Life Care Manager is trained to identify problems as they arise and provide effective interventions. We act independently from any service agency so there are no overhead systems governing what can and can't be addressed. We can help preserve the independence and enhance the quality of life of your loved one. Having an Aging Life Care Manager on your side can reduce hospitalizations and save YOU AND YOUR LOVED ONE money in the long run.

Question 4

Does my insurance cover these services?

Accepted Answer

Medical Insurance will often pay for short term interventions through Home Health Agencies. These agencies provide skilled nursing, physical therapy, occupational therapy, social services, speech therapy, and home health aides. Care management services are not currently covered by medical insurance, however, if you have a long term care policy, check your policy directly as some policies have coverage.

Question 5

Are there free Care Management services?

Accepted Answer

Yes, there are government and community-based programs that provide some forms of support, however, these can be limited, fragmented and uncoordinated and many clients fall through the cracks. Investing in an independent Care Manager ensures that your loved one has personalized care coordination during every interaction.

Question 6

What makes your services different from other Aging Life Care agencies out there?

Accepted Answer

Our priority is minimizing family stressors by becoming your loved one's advocate. 
You can rely on our team of professionals to obtain the necessary resources to promote stabilization.

Question 7

How do I find out more about your services?

Accepted Answer

We offer a free 30-minute phone consultation ($150 value) so hurry and call (619) 228-3584. You can also schedule your free consult here on our website.

Question 8

What type of personality do you work best with and what is expected of me?

Accepted Answer

The programs and packages were created for people who are absolutely excited and  serious about getting the help they need – it means not running around all day long, beating yourself up anymore saying: “I don’t understand the systems or I don’t have any support ” They were created for you to put systems in place within a few months (sometimes weeks!), which will eventually lead you to peace of mind, ongoing support, and clarity regarding the resources available to you and your loved one. We are known to work best with people who are committed to success and who really want to change the lives of their loved ones for the better. Our clients often say – “just tell me what to do and I’ll do it!”  You will have the support in place to achieve your goals and give you peace of mind.

Question 9

For what type of clients are your programs NOT going to work?

Accepted Answer

Please know we are very selective in whom we work with, we choose carefully as we want to commit the most time we can to our clients. We do not take on more than we can handle because you and your loved one are the priority. We want to ensure positive results and if we feel that we are not a good fit we can refer you to another agency. This is not about us, this is about you having the peace of mind you deserve.
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Question 10

Why choose an independent care manager OVER a care management lead home care team?

Accepted Answer

Many other companies offer care management services as a part of their portfolio of services, which includes in home caregiving. WE DON'T, AND HERE IS WHY. 
 
As you might imagine should there be a need for caregiving services, these companies will only present the option of working with their company. What if their company is doing a horrible job ? For over 15 years combined, we have prided ourselves on avoiding this potential conflict of interest, and continuously kept tabs on a plethora of caregiver agencies in our area. Because we are an independent care management company, we are confident that our recommendations will be just the right fit for your situation. We believe that is why so many physicians, trustees and elder law attorneys recommend our services. You will get an honest, unbiased assessment and a recommendation for continuing services you can trust.

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